1. Nature of our products
Our products are digital, downloadable goods delivered instantly upon successful payment. Because the product is accessible immediately, please review the product description and preview images carefully before completing your purchase.
2. Cancellations
Since digital products are delivered instantly at the time of purchase, orders cannot be cancelled once payment is successfully completed.
3. Refund eligibility
We want you to be satisfied with your purchase. Refunds may be considered in the following situations:
- You were charged more than once for the same order due to a technical error
- You did not receive access to your download within 24 hours of successful payment, and our support team was unable to resolve the issue
- The file delivered is corrupted or significantly different from what was described on the website
Refunds are not provided for change of mind, or because a downloaded file was not used.
4. How to request a refund
To request a refund, contact us through our Contact page within 7 days of your purchase, including your order details and reason for the request. We will review your request and respond within 3–5 business days.
5. Refund processing
Approved refunds will be processed to your original payment method. Processing times may vary depending on your bank or payment provider, typically 5–10 business days.
6. Contact us
For any questions about this policy, please visit our Contact page.